What We Stand For

Better
in everything we do.

How we show up. How we treat communities and the environment. How we hire. How we hold ourselves accountable when nobody is watching. These are the values that shape every decision at Workflo. Not because they sound good — because they’re the reason we exist.

Our Standard

Every employee.
Every client.
Same commitment.

Respect

We treat people the way we’d want to be treated — with honesty, with patience, and with the understanding that every relationship matters, not just the ones that show up on a balance sheet.

A Good Quality of Life

As a real Living Wage employer, every member of our team earns a wage that reflects the real cost of living. If we’re asking people to deliver their best, they deserve to be compensated fairly for it.

Equal Service

We treat a small charity with the same care as a large enterprise. Same response times, same dedication, same standards. The size of the contract never determines the size of the commitment.

Honest Partnerships

We recommend what’s right for your business, not what’s most profitable for ours. Our advice is built on your needs, not our margins.

Our People

Different perspectives,
stronger outcomes.

We believe the best technology teams are built from every background, every ability, and every perspective.
These aren’t aspirations — they’re commitments we measure ourselves against.

Disability Inclusion

As a Disability Confident Employer, we actively remove barriers and provide accessible facilities. Every team member can contribute and excel regardless of disability.

Gender Equality

We promote gender diversity at every level — in leadership, in hiring, and in the opportunities we create. Family-friendly policies, equal pay, and active support for initiatives that empower women across our organisation.

LGBTQ+ Inclusion

From inclusive policies and benefits to allyship training and support networks, we create an environment where everyone can bring their whole selves to work.

Racial Equity

We stand firmly against racism in all its forms. We promote diversity in hiring, provide ongoing training, and support initiatives that advance racial justice within our organisation and communities.

Chat to Our People
Our Community

We’re only as good
as the good we do.

Charitable Partnerships

We actively support charitable organisations across the UK, partnering with causes that align with our values — from children’s welfare and food insecurity to health research and community development. Over 20 charities supported and counting.

Supporting Social Services

We partner with local organisations to support inclusivity, tackle inequality, and promote mental wellness in our communities. Whether through donations, volunteering, or organising community events, we show up where it matters.

Environmental Stewardship

Beyond our net zero commitment, we champion eco-friendly practices across every service we deliver. From sustainable print solutions to energy-efficient IT infrastructure, we help our clients reduce their footprint too.

Empowering Individuals

Mentorship programmes. Skills development. A workplace where everyone has the chance to reach their full potential. We believe opportunity shouldn’t depend on background, ability, or postcode.

Our Planet

Net zero
by 2030.

We’re in our third year of dedicated climate action. Our goal is a 90% reduction in greenhouse gas emissions across our operations and value chain. Not a vague aspiration — a roadmap with targets, timelines, and accountability.

0%
Emission reduction target
0
Baseline tCO₂e (2022–23)
0
Target tCO₂e by 2030
Net Zero

A 22% cut in direct emissions through fuel-efficient practices and a gradual shift to electric vehicles. Full transition to 100% renewable energy. A further 27% decrease in indirect emissions across employee commuting, business travel, and waste.

Circular Economy

Vendor-neutral reusable toner packaging to minimise cardboard waste. Re-utilisation of excess toner from returned devices. In-house confidential shredding with a zero-waste policy and full tracking from print to recycle.

Nature & Biodiversity

ISO 14001 accredited. We’re mindful of our impact across every UK office and community. Our commitment: for nature and people to flourish together in the spaces we call home.

Work With Us

Values aren’t words on a wall.
They’re how we operate.

If you want a technology partner that holds themselves to a higher standard — not just in what they deliver
but in how they show up — we should talk.

Privacy Policy

At Workflo, we are committed to protecting your privacy and ensuring the security of your personal data. This privacy policy outlines how we collect, use, disclose, and protect your personal information as a data controller. By engaging our services, you acknowledge and consent to the practices described in this policy.

Information We Collect

We may collect and process the following types of personal data:

  • Contact information, including your name, address, phone number, and email address.
  • Financial information, such as billing details and payment records.
  • Information necessary to provide our services, including project details and relevant documentation.
  • Communication records and correspondence with you.
  • Any other information you provide to us voluntarily.

Purpose and Legal Basis for Processing

We process personal data for the following purposes:

  • Your consent given at the time of engaging our services.
  • The processing is necessary for the performance of our contract with you.
  • Compliance with legal obligations.

Please note that providing us with certain personal data is a requirement of our contract with you. If you fail to provide the requested information, we may be unable to provide our services effectively.

Disclosure of Personal Data

We may share your personal data with the following parties:

  • HM Revenue and Customs (HMRC) for tax compliance purposes.
  • Professional indemnity insurers for insurance coverage.
  • Debt collection service providers for recovering outstanding payments.
  • Product manufacturers, if necessary for warranty claims or technical support.

Additionally, we may disclose personal data if required or permitted by law, including:

  • Law enforcement agencies, upon their lawful request.
  • Courts and tribunals in connection with legal proceedings.
  • The Information Commissioner's Office (ICO) as required by data protection regulations.

Should you request us not to share your personal data with the above parties, we may need to cease our services.

Third-Party Service Providers

We may engage third-party service providers, including service agents, debt recovery agents, field tracing agents, and subcontractors, to assist in delivering our services and fulfilling our legitimate interests. These providers are bound by contractual obligations to handle your personal data securely and only process it for the specified purposes.

Subject Access Requests (SARs)

You have the right to request access to the personal data we hold about you, subject to applicable laws. To submit a subject access request, please send a written request to the address provided below. To expedite the process, include relevant details to verify your identity and locate the requested information, such as your name, address, work address, date of work, and relevant invoice numbers.

We are committed to responding to SARs promptly, within one month of receipt, as required by the Data Protection Act 2018 (DPA 2018). However, there may be circumstances where we are permitted to refuse access, such as when there has been little or no change to the data since a previous request.

You may authorise someone else, such as a friend, relative, or solicitor, to request information on your behalf. To grant such authorisation, please sign a letter stating your consent and the authorised person's details.

Rectification of Personal Data

If you believe that any personal data we hold about you is inaccurate or incomplete, please notify us promptly. We will take reasonable steps to rectify and update the information as necessary.

Withdrawal of Consent

If you have provided consent for the processing of your personal data, you have the right to withdraw that consent at any time. To withdraw your consent, please inform us promptly. Please note that the withdrawal of consent does not affect the lawfulness of processing prior to the withdrawal, and we may still have a legal basis to process your data in certain circumstances.

Marketing Activities and Data Usage

At Workflo, we may use your personal data for limited marketing activities, subject to your consent where required by applicable laws.

  • Consent: We will obtain your explicit consent before using your personal data for direct marketing purposes, where required by applicable data protection laws.
  • Marketing Communications: With your consent, we may send you marketing communications via email, phone calls, or other means of communication.
  • Opt-out: You have the right to opt-out of receiving marketing communications from us at any time.
  • Data Sharing: We will not share your personal data with third parties for their direct marketing purposes without obtaining your consent.
  • Data Retention: We will retain your personal data for marketing purposes only as long as your consent is valid or as required by applicable laws.

Marketing, Contact Form and Data Usage

We may use personal data you submit via our website forms for the purposes of responding to your enquiry, providing you with the correct information, product, or service you have requested, and, with your consent, sending you marketing information related to our services.

  • Consent: When completing a form on our website, you will be asked to confirm your consent for Workflo to process your personal data in accordance with this Privacy Policy.
  • Opt-out: You can withdraw your consent and opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us.
  • Data Sharing: We will never share your personal data with third parties for their direct marketing purposes without your consent.

Automated Decision-Making

We do not engage in automated decision-making processes that significantly impact you or involve sensitive personal data.

Use of CCTV

In order to ensure the security and safety of our premises, we utilise Closed-Circuit Television (CCTV) surveillance systems. The primary purpose is to prevent and detect unlawful activities, protect the security of our premises, assets, and personnel, and enhance the safety of individuals within the premises.

Data Security

We take data security seriously and implement appropriate technical and organisational measures to protect personal data from unauthorised access, loss, alteration, or disclosure. These measures include encryption, access controls, regular security assessments, and employee training on data protection.

Data Breach Notification

In the event of a data breach that poses a risk to the rights and freedoms of individuals, we will promptly notify the relevant authorities and affected individuals, as required by applicable data protection laws.

Cookies and Tracking Technologies

Our website may use cookies or other tracking technologies to enhance user experience. For more information on our use of cookies, please review our Cookie Policy.

Third-Party Links/Websites

Our website may contain links to third-party websites or services. Please note that our privacy policy does not apply to those external sites, and we encourage you to review the privacy policies of those sites.

Children's Privacy

Our services are not intended for children under a certain age. We do not knowingly collect personal data from children.

Changes to the Privacy Policy

We may update this privacy policy from time to time to reflect changes to our data handling practices or legal requirements. The most current version of the policy will be available on our website.

Contact Information

For any questions or concerns related to data protection or this privacy policy, please contact:

Kirsty Cole
privacy@workflo.solutions
Workflo
Workflo House Unit 16 Shairps Business Park
Houston Ind Estate, Livingston
West Lothian EH54 5FD
Phone: 0330 055 9435