Hosted Telephony
Crystal clear. Enterprise grade. Fully managed.
Unified Communications
One platform.
One platform.
Every conversation.
Voice, video, and collaboration should work together, not against each other. We design, deploy, and manage unified communications that connect your people — in the office, at home, or on the move. One platform, one partner, complete clarity. Communications, only Better.
Design & Deployment
Scoped to your business. Deployed without disruption.
Fibre Connectivity
The broadband behind it all. No compromises.
Mobile Communications
Your mobile workforce, connected. Everywhere, always.
01
Cloud Voice
Enterprise Telephony. Crystal clear benefits.
Your phone system shouldn’t hold you back. We replace legacy telephony with cloud-hosted voice platforms that scale with your business, work from any device, and are fully managed from day one. No hardware to maintain, no ISDN to worry about, just clear, reliable calls wherever your people are.
Cloud Phone Systems
Your entire phone system in the cloud. Every feature, every device, fully managed.
Cloud telephony should catapult your business forward, it should bring your people together, simplify customer communications, and accelerate tasks. Our hosted phone systems have intelligent call routing, auto-attendant, voicemail-to-email, and softphone apps for mobile and desktop to do just that. We manage the whole thing so your team does what it does best.
- Intelligent call routing and IVR
- Auto-attendant and hunt groups
- CRM and Microsoft Teams integration
- Voicemail-to-email and transcription
- Softphone apps on any device
- Call recording with analytics
Digital Voice Lines
ISDN is switching off. SIP trunking replaces it with something better — and cheaper.
Replace outdated ISDN and PSTN lines with flexible SIP trunking that scales on demand. We handle number porting, failover routing, and capacity planning — Future proof and resilient, with savings of up to 60% on voice costs.
- Full ISDN and PSTN replacement
- Seamless number porting
- Disaster recovery call routing
- Scale channels up or down
- Detailed call analytics and billing
- Voice cost savings of up to 60%
Teams Telephony
Turn the Teams app your people already use into a full phone system. One app, every call.
Your people already live in Microsoft Teams. We add voice to it — direct routing or calling plans, full external calling capability, call queues, auto-attendant, and compliance recording. One app for chat, meetings, and phone calls, with nothing extra to install or learn.
- Direct routing or Microsoft calling plans
- Inbound and outbound external calling
- Call queues and auto-attendant
- Compliance and call recording
- Teams Room Systems integration
- User adoption and training
02
Project Delivery
Design & Deployment. Done properly.
A new phone system affects every person in your business. We don’t just ship hardware and hand over a login. Every deployment starts with understanding how your people work, what your infrastructure can support, and what success looks like — then we build to that.
Site Surveys & Scoping
We get to know you before recommending anything. No assumptions, no shortcuts.
Every project starts with a proper discovery. We survey your sites, audit your existing infrastructure, map your call flows, and understand how your teams communicate day to day. The result is a scoping document built around your business — not a generic proposal pulled from a template.
- On-site and remote infrastructure audits
- Call flow, behaviour, and usage analysis
- User requirements gathering
- Network readiness assessment
- Existing contract and cost review
- Detailed scoping document
Platform Selection
We recommend the right platform for your business, not the one that’s best for us.
We’re not tied to any one network. That means our recommendations are right for you. Whether that includes hardware, mobile apps, or Teams integrations, we recommend what fits your business — your size, your infrastructure, your budget, and the way your people actually work. No vendor lock-in, no bias, just the right tool for the job.
- Unbiased platform comparison ensures a right first time outcome
- Feature mapping to business requirements
- Integration and compatibility review
- Clear recommendation with rationale
- Total cost of ownership analysis
- Scalability and growth planning
Staged Rollout & Training
Deployed in phases, tested at every stage, and handed over with proper user training.
No big-bang go-lives. We deploy in controlled phases — pilot groups first, then department by department — testing at every stage. Number porting is managed seamlessly, and every user gets proper training so the new system is adopted from day one, not resisted.
- Phased deployment by team/site
- Pilot groups with feedback loops
- Managed number porting
- Go-live support and monitoring
- End-user training and documentation
- Post-deployment review and optimisation
03
Speed & Stability
Fibre Connectivity. No compromises.
None of this works on a bad connection. We specify, procure, and manage your broadband, leased lines, and SD-WAN — with built-in resilience so a single circuit failure doesn’t take your voice, video, and data down with it.
Business Broadband
The right connection for the job — fibre, leased line, or bonded. Proactively monitored.
We match your bandwidth and resilience requirements to the right connection type — fibre broadband for standard sites, dedicated leased lines where uptime is critical, and bonded connections where you need both speed and redundancy. Every circuit is proactively monitored and SLA-backed.
- FTTP and FTTC fibre broadband
- Dedicated leased lines
- Bonded and load-balanced connections
- Automatic failover between circuits
- Proactive 24/7 monitoring
- SLA-backed guarantees
SD-WAN
Intelligent routing that puts voice and video first. Multiple connections, one seamless experience.
SD-WAN aggregates multiple connections into one intelligent network. Voice and video traffic gets priority, failover happens instantly, and you get a single management portal with full visibility of every link, every site, and every application.
- Multi-link circuit aggregation
- Application-aware traffic routing
- Traffic prioritisation and QoS
- Instant seamless failover
- Centralised management portal
- Real-time performance analytics
Resilience & Failover
Built-in redundancy, automatic failover. Zero disruption.
Resilience built into your connectivity from the start. Automatic failover between primary and backup circuits, 4G/5G standby for worst-case scenarios, and load balancing that spreads traffic intelligently.
- Automatic failover between circuits
- 4G/5G backup for break glass scenarios
- Intelligent load balancing
- Multiple ISP redundancy
- Bandwidth capacity oversight
- SLA-backed uptime guarantees
04
Workforce Mobility
Mobile Communications. Optimal performance.
In the modern world, your people aren’t desk-bound, they’re on-the-move, agile, and productive. Their connectivity and communications need to match. We provide and manage business mobile solutions that keep your workforce connected, secure, and efficient — wherever they are.
Business Mobiles
Handsets, SIMS, and right-sized tariffs — Fully managed with no surprises.
We take the pain out of business mobiles. Tariff selection, handset procurement, SIM management, number porting, and unified billing — all under one agreement with full visibility of your estate. We keep costs predictable and your people connected.
- Tailored tariff selection
- Unified billing with cost visibility
- Handset procurement and provisioning
- SIM management and number porting
- Data management across your estate
- Ongoing usage tracking for right-fit tariffs
Mobile Device Management
Compliance enforcement, conditional access, and remote data wipe — Security done right.
Full control over every mobile device in your fleet, without touching them. Remote configuration, security policy enforcement, app deployment, and instant remote wipe when a device goes missing. Supports both corporate-owned and BYOD, with compliance reporting built in.
- Remote configuration and provisioning
- Security policy enforcement on every device
- App deployment and restriction controls
- Instant remote lock and device wipe
- BYOD and corporate device support
- Compliance monitoring and audit reporting
4G/5G Solutions
Primary or backup connectivity for any location. Mobile, managed, and monitored.
Not every site has fibre. 4G and 5G solutions provide primary connectivity for remote locations, instant backup when fixed lines fail, temporary access for pop-up sites, and always-on connectivity for vehicles and field workers. Managed routers, unlimited data, and proactive monitoring included.
- 4G/5G primary connectivity for unconnected sites
- Automatic backup when fixed lines fail
- Managed routers with remote support
- Pop-up and temporary site solutions
- Vehicle and field worker connectivity
- Proactive usage monitoring for right-sizing
Why Workflo
Why businesses choose Workflo for Unified Comms.
Your Network, Your Choice
We’re not tied to one network, so neither are you. Enjoy the best coverage, wherever you are.
ISDN Switch-off Ready
The PSTN switch-off is coming. We’ve already moved hundreds of businesses off ISDN.
Managed End-to-End
From procurement and deployment to ongoing support. One partner, one contract, one price.
Scoping Experts
Every deployment starts with discovery. We design for your business, your objectives, and your people.
Proven Deployments
Hundreds of telephony and UC migrations delivered. We know what works and what doesn’t.
Right-Sized, Not Oversold
Tariffs, platforms, and connectivity matched to how your business actually works.